Welcome to MAX
Your fast-track to extra income

Meet MAX, our smart digital assistant. MAX is here to maximise your income.

MAX can quickly unlock benefits, grants, and other support you might be missing out on, so you can start to feel more in control of your finances. 

You can use MAX if you’ve been referred by one of our partner organisations, such as EDF Energy, E (gas and electricity), Utilita, SGN and Vanquis.

How it works

Step 1

Be referred by a partner organisation

After your provider shares your details with us, you’ll receive an email inviting you to start using MAX.

Step 2

Chat to MAX

You’ll need to answer a few quick questions about your circumstances. This helps us to get a clear picture of your situation. You can talk to MAX in many different languages, and you can take things step by step, at a time that suits you.

Step 3

We assess your situation

Our specialist team will securely review your income, household details, and any support you already receive. We’ll use this information to see what extra help could be available.

Step 4

We'll get back to you

Our specialist team will securely review your income, household details, and any support you already receive. We’ll use this information to see what extra help could be available.

Why MAX exists

Every year, millions of people miss out on money they’re entitled to because the system feels confusing, stressful, or hard to navigate.

If you don’t know what you’re entitled to or where to start, MAX is here to help you find the right support and make that first step as quick, simple, and stress-free as possible.

What happens next

If MAX identifies that you’re entitled to extra income or support, one of our friendly advisers will call you to talk things through. They can help you with claims, forms, and phone calls, and will stay by your side until everything is sorted - for as long as it takes.

Keep us in the loop

Once you start receiving new income, let your adviser know so we can keep your details up to date. 

We believe no one should miss out on the help available to them.
MAX is here to make sure you don’t.

Need more help? Get in touch with us any time.

Get in touch