Money doesn't talk . We do.

We partner with the UK's leading utility and financial service organisations to help their customers through money problems and debt.

How it works

Step 1

You send us a referral

Sometimes your customers will be struggling with money and just need the right person to help. That’s when you refer them to us.

Step 2

We talk to the individual

We pick up the phone or talk to them online – whatever they prefer. Our team are friendly, down-to-earth and kind. We take the time to listen properly.

Step 3

We make an assessment

With intense training in benefits and grants, our team know exactly what's available and who might be eligible. We can also advise on energy and water savings.

Step 4

We explain how to claim

We walk people through how to get paid. Whether it’s £20,000 in backdated benefits or an extra £10 a month, we explain things simply and clearly.

Step 5

IncomeMax Plus Partners

We make the claim

We offer a service to support the most vulnerable people every step of the way to getting paid.

Partner stories

Empowering people to
stay on top of their money

The IncomeMax self-help checklist is a customisable tool designed to extend support to more people than ever before. Developed in partnership with the Money and Pensions Service, Nesta, and our long term partners, it unlocks access to verified resources used daily by our advisers to identify new sources of income for thousands of people.

View an example

Our Partners

"IncomeMax consistently demonstrate a level of care that is industry leading. Within the last year, the average successful claim for a Nationwide member is £3000. Showcasing the amazing outcomes IncomeMax provide!"

Jasper Davy

Nationwide Building Society
Director of Support

"Working with IncomeMax over the years has provided consistent outcomes for our customers. We are proud to be partnered with a company that has identified over £15 million in unclaimed income for our customers."

Laura Bradley

OVO Energy 
Warm Home Discount and Green Deal Lead

"Our long-standing partnership with IncomeMax has provided invaluable support for our customers, helping to identify millions of pounds in unclaimed income, which is an important lifeline for many."

Fiona Anderson

Managing Director – Cards

Since 2009, we’ve been an ally to over 130,082 people and counting.

Download our brochure

Interested in partnering with IncomeMax?